health Plan contacts

For Contact Information Not Listed on this Page

For Pharmacy Information

Pharmacy information, including the Preferred Drug List, pharmacy prior authorization, and pharmacy claims information, can be viewed from this link: IHCP Provider Quick Reference.

Managed Care entities (mces)

Anthem

Mailing address:
Anthem Blue Cross and Blue Shield
P.O. Box 6144
Indianapolis, IN 46209-9210

General Phone Numbers for Existing Members and Providers

TTY: 1-866-408-7188 (toll free)
Prospective Member: 1-888-232-9613 (toll free)
Fax: (317) 291-9446
Transportation: TTY: 1-866-910-1603 (toll free)
Fax: (317) 291-9446

Medical Claims Address:
P.O. Box 37180
Louisville, KY 40233-7180

Managed Health Services (MHS)

Managed Health Services

Mailing Address:
Managed Health Services
1099 N. Meridian St., Suite 400
Indianapolis, IN 46204

Medical Claims Address:
P.O. Box 3002
Farmington, MO 63640

MDwise

Mailing Address:
MDwise
1200 Madison Ave., Suite 400
Indianapolis, IN 46225

General Phone Number: (317) 822-7300
Fax: (317) 822-7310

Member Services: (317) 630-2831 or 1-800-356-1204 (toll free)
TTY: 1-800-743-3333
Provider Services: (317) 630-2831 or 1-800-356-1204 (toll free)
Transportation: (317) 630-2831 or 1-800-356-1204 (toll free)

Care Management Organizations (CMOs)

ADVANTAGE Health Solutions, Inc.^SM

ADVANTAGE Health Solutions

Mailing Address:
ADVANTAGE Health Solutions, Inc.^SM
P.O. Box 90263
Indianapolis, IN 46290

Medical Claims Inquiry: HP Customer Assistance (317) 655-3240 or 1-800-577-1278

MDwise

Mailing Address:
MDwise
1200 Madison Ave., Suite 400
Indianapolis, IN 46225

Member Services/TTY: 1-800-743-3333

The Office of Medicaid Policy and Planning (OMPP) (Managed Care Staff)

OMPP

Mailing Address:
MS-07
Office of Medicaid Policy and Planning, FSSA
(Staff Person's Name)
402 W. Washington St.
Indianapolis, IN 46204-2739

General Phone Number: (317) 233-8800
General Fax Number: (317) 232-7382

HP (Managed Care Staff)

Mailing Address:
HP
950 North Meridian St., Suite 1150
Indianapolis, IN 46204-4288
Attn: Managed Care Unit

General Phone Number: (317) 488-5000
Managed Care Unit Fax: (317) 488-5020

IHCP Provider and Member Concern Line (Fraud and Abuse)

(317) 347-4527

Healthy Indiana Plan (HIP) Insurers

Anthem Blue Cross and Blue Shield

Anthem

Mailing Address:
Anthem
P.O. Box 37180
Louisville, KY 40233-7180

Network Development: 1-800-455-6805 (toll free)
Radiology Prior Authorization: 1-888-730-2817 (toll free)

MDwise

Mailing Address:
MDwise
1200 Madison Ave., Suite 400
Indianapolis, IN 46225

Provider Relations: (317) 822-7139

Managed Health Services (MHS)

Managed Health Services

Mailing Address:
Managed Health Services
1099 N. Meridian St., Suite 400
Indianapolis, IN 46204

General Phone Number: 1-877-647-4848

Fax: 1-866-912-4244