IHCP notifies providers where to find NEMT eligibility information on the Portal

With the implementation of Southeastrans, Inc. as the Indiana Health Coverage Programs (IHCP) non-emergency medical transportation (NEMT) broker, the IHCP has enhanced the eligibility feature of the Provider Healthcare Portal (Portal).

As of June 1, 2018, providers will see Southeastrans listed under the Managed Care Assignment Details panel in the Portal for all fee-for-service (FFS) members who are eligible to receive non-emergency transportation services through Southeastrans. Please note that this assignment is for NEMT services only and does not affect other provider types.

Below is a sample of what the Portal will return for an FFS member requesting non-emergency medical transportation:

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If you have questions, please call IHCP Customer Assistance at 1-800-457-4584.