Providers will see a one-day delay in their payments

Providers will see a one-day delay in their payments

There will be a one-day delay in electronic funds transfer (EFT) payments posting to provider bank accounts for claims processed the week of February 13, 2017. Rather than posting on Wednesday, February 22, 2017, these payments will post Thursday, February 23, 2017.

Check payments were not impacted by this delay. Providers may refer to their weekly Remittance Advice (RA) for expected payment amounts. Providers can find the RAs on the Search Payment History page in the Portal.

We apologize for this payment delay. This issue has been corrected and mitigating controls have been implemented to prevent any future occurrences.