IHCP is addressing system issues with batch 270/271 eligibility transactions

IHCP is addressing system issues with batch 270/271 eligibility transactions

With the implementation of CoreMMIS, the Indiana Health Coverage Programs (IHCP) has identified some situations in which eligibility inquiries sent using batch 270 transactions may not be receiving 271 batch responses. These issues affect only electronic eligibility inquiries for a small percentage of Medicaid members. They do not affect eligibility inquiries performed via the Provider Healthcare Portal or the Interactive Voice Response (IVR) system.

The IHCP anticipates resolution of the 270/271 batch issues on May 24, 2017. The IHCP is communicating directly with trading partners in this regard. Providers should consult with their vendors or send questions about this publication to INXIXTradingPartner@hpe.com.