Archived News - 2017

Archived News - 2017

  • IHCP will reimburse providers for erroneous claim recoupments

    03/31/2017 - IHCP has identified that erroneous accounts receivable recoupments were made between February 13, 2017, and March 24, 2017. These errors affected providers with retro-rate claim adjustments and claim mass adjustments that were processed during that time.

  • IHCP identifies issues with processing nursing home claims

    03/23/2017 - The Indiana Health Coverage Programs (IHCP) has identified issues with the processing of nursing home claims, claim type L, in CoreMMIS. These reported issues are being researched and future publications with detailed information will be forthcoming.

  • OPR Provider Search Tool under development

    03/22/2017 - IHCP providers that render services to Medicaid members must verify IHCP enrollment of the ordering, prescribing, or referring provider before service or supplies are rendered. Since the transition to CoreMMIS, a comprehensive OPR Provider Search tool has not been available. This tool is currently under development. Until the OPR search tool is available, providers will need to use a two-step process to verify enrollment with IHCP.

  • Reminder: Web interChange will be fully retired on March 15, 2017

    03/10/2017 - Providers are reminded that the Web interChange functionality for retrieving Remittance Advices (RAs) for claims processed in IndianaAIM will be available only through March 15, 2017. At 6 p.m. on that date, this functionality will be turned off and Web interChange will be fully retired. Providers must retrieve RA information before that time.

  • CoreMMIS stabilization: Day 26 Update

    03/10/2017 - The IHCP is ending week four of implementation of the CoreMMIS and the Provider Healthcare Portal. The Indiana Family and Social Services Administration (FSSA) and Hewlett Packard Enterprise (HPE) have made progress in stabilizing the new system, but some performance issues continue. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • CoreMMIS stabilization: Day 25 Update

    03/09/2017 - The IHCP is in week four of implementation of the CoreMMIS and the Provider Healthcare Portal. The Indiana Family and Social Services Administration (FSSA) and Hewlett Packard Enterprise (HPE) have made progress in stabilizing the new system, but some performance issues continue. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • CoreMMIS stabilization: Day 24 Update

    03/08/2017 - The IHCP is in week four of implementation of the CoreMMIS and the Provider Healthcare Portal. The Indiana Family and Social Services Administration (FSSA) and Hewlett Packard Enterprise (HPE) have made progress in stabilizing the new system, but some performance issues continue. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • CoreMMIS stabilization: Day 23 Update

    03/07/2017 - The IHCP is in week four of implementation of the CoreMMIS and the Provider Healthcare Portal. The Indiana Family and Social Services Administration (FSSA) and Hewlett Packard Enterprise (HPE) have made progress in stabilizing the new system, but some performance issues continue. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • CoreMMIS stabilization: Day 22 Update

    03/06/2017 - The IHCP is in week four of implementation of the CoreMMIS and the Provider Healthcare Portal. The Indiana Family and Social Services Administration (FSSA) and Hewlett Packard Enterprise (HPE) have made progress in stabilizing the new system, but some performance issues continue. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • CoreMMIS stabilization: Day 19 Update

    03/03/2017 - The IHCP is ending week three of implementation of the CoreMMIS and the Provider Healthcare Portal. The Indiana Family and Social Services Administration (FSSA) and Hewlett Packard Enterprise (HPE) have made progress in stabilizing the new system, but some performance issues continue. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • CoreMMIS stabilization: Day 18 Update

    03/02/2017 - The IHCP is in week three of implementation of the CoreMMIS and the Provider Healthcare Portal. The Indiana Family and Social Services Administration (FSSA) and Hewlett Packard Enterprise (HPE) have made progress in stabilizing the new system, but some performance issues continue. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • CoreMMIS stabilization: Day 17 Update

    03/01/2017 - The IHCP is in week three of implementation of the CoreMMIS and the Provider Healthcare Portal. The Indiana Family and Social Services Administration (FSSA) and Hewlett Packard Enterprise (HPE) have made progress in stabilizing the new system, but some performance issues continue. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • CoreMMIS stabilization: Day 16 Update

    02/28/2017 - The IHCP is in week three of implementation of the CoreMMIS and the Provider Healthcare Portal. The Indiana Family and Social Services Administration (FSSA) and Hewlett Packard Enterprise (HPE) have made progress in stabilizing the new system, but some performance issues continue. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • CoreMMIS stabilization: Day 15 Update

    02/27/2017 - The IHCP is beginning week three of implementation of the CoreMMIS and the Provider Healthcare Portal. The Indiana Family and Social Services Administration (FSSA) and Hewlett Packard Enterprise (HPE) have made progress in stabilizing the new system, but some performance issues continue. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • CoreMMIS stabilization: Day 12 Update

    02/24/2017 - The IHCP is completing week two of implementation of the CoreMMIS and the Portal. The Indiana Family and Social Services Administration (FSSA) and HPE have made progress in stabilizing the new system but are aware some performance issues still exist. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them. See the full article for the Day 12 update.

  • CoreMMIS stabilization: Day 11 Update

    02/23/2017 - The IHCP is beginning week two of implementation of the CoreMMIS and the Portal. The Indiana Family and Social Services Administration (FSSA) and HPE have made progress in stabilizing the new system but are aware some performance issues still exist. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them. See the full article for the Day 11 update.

  • Providers will see a one-day delay in their payments

    02/22/2017 - There will be a one-day delay in electronic funds transfer (EFT) payments posting to provider bank accounts for claims processed the week of February 13, 2017. Rather than posting on Wednesday, February 22, 2017, these payments will post Thursday, February 23, 2017. Check payments were not impacted by this delay. Providers may refer to their weekly Remittance Advice (RA) for expected payment amounts. Providers can find the RAs on the Search Payment History page in the Portal.

  • CoreMMIS stabilization: Day 10 Update

    02/22/2017 - The IHCP is beginning week two of implementation of the CoreMMIS and the Portal. The Indiana Family and Social Services Administration (FSSA) and HPE have made progress in stabilizing the new system but are aware some performance issues still exist. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them. See the full article for the Day 10 update.

  • CoreMMIS stabilization: Day 9 Update

    02/21/2017 - The IHCP is beginning week two of implementation of the CoreMMIS and the Portal. The Indiana Family and Social Services Administration (FSSA) and HPE have made progress in stabilizing the new system but are aware some performance issues still exist. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them. See the full article for the Day 9 update.

  • CoreMMIS stabilization: Day 8 Update

    02/20/2017 - The IHCP is beginning week two of implementation of the CoreMMIS and the Portal. The Indiana Family and Social Service Administration (FSSA) and HPE have made progress in stabilizing the new system but are aware some performance issues still exist. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them. See the full article for the Day 8 update.

  • CoreMMIS stabilization: Day 5 Update

    02/17/2017 - This week, the IHCP implemented CoreMMIS and the Provider Healthcare Portal. The FSSA and HPE are aware that the new system is experiencing some performance issues. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them. See the full article for the Day 5 update.

  • CoreMMIS stabilization: Day 4 Update

    02/16/2017 - This week, the IHCP implemented the CoreMMIS and the Provider Healthcare Portal. The FSSA and HPE are aware that the new system has experienced some performance issues. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them. See the full article for the Day 4 update.

  • CoreMMIS stabilization: Day 3 Update

    02/15/2017 - This week, the IHCP implemented the CoreMMIS and the Provider Healthcare Portal. Launching a new system with more modern technology will result in major improvements but is also a major undertaking. The FSSA and HPE are aware that the new system has experienced some performance issues. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • Update on CoreMMIS stabilization

    02/14/2017 - This week the IHCP implemented the CoreMMIS and the Provider Healthcare Portal. Launching a new system with more modern technology will result in major improvements but is also a major undertaking. The FSSA and HPE are aware that the new system has experienced some performance issues. It is our intention to resolve issues as quickly as possible. We also intend to keep the provider community aware of problems that have been identified and the progress being made to resolve them.

  • Providers: Until further notice, please do not submit claims, PA requests, or EHR attestations through the Portal

    02/13/2017 - On February 13, 2017, the IHCP replaced its information system, IndianaAIM, with the new CoreMMIS and the Provider Healthcare Portal. Implementation continues to move toward completion. Beginning Monday, February 13, 2017, providers are asked not to submit FFS claims, requests for PAs, and EHR attestations through the Portal until further notice. Providers can continue to submit PA requests to CMCS via fax at 1-800-689-2759. Batch claims (EDI 37) will be accepted and held, but not processed.

  • EHR submissions will resume February 13, 2017

    02/09/2017 - If you are an eligible professional (EP), eligible hospital (EH), or critical access hospital (CAH) ready to submit a program year 2016 (PY 2016) application for meaningful use (MU), or for adopting, implementing, upgrading (AIU) EHR technology, you can do so beginning Monday, February 13, 2017. Access to the MAPIR will be available via the Provider Healthcare Portal (Portal) beginning February 13, and for PY 2016, EPs/EHs/CAHs will have until May 1, 2017, to attest to MU and AIU.

  • IHCP sets new CoreMMIS implementation date of February 13, 2017

    01/27/2017 - The Indiana Health Coverage Programs (IHCP) has set Monday, February 13, 2017, as the date for implementation of the new CoreMMIS. Along with CoreMMIS, a new interface called the Provider Healthcare Portal (Portal) will replace Web interChange. Business transactions will be suspended for a period of time before the conversion. See the full news alert for more information and watch for additional publications about the transition schedule.

  • IHCP identifies claim processing error for Hoosier Healthwise dental claims

    01/13/2017 - Hoosier Healthwise claims for certain dental codes that were supposed to be submitted to the MCEs were submitted in error to HPE and continued to process and pay. HPE’s claims processing system has been corrected. Dental providers whose Hoosier Healthwise dental claims were processed by HPE, whether denied or paid, should void the claims and resubmit them to the appropriate MCE or MCE dental benefit manager. All claims paid in error will be recouped as accounts receivable.

  • Processing of medical and outpatient claims to be minimally delayed

    01/04/2017 - Processing of IHCP medical and outpatient claims submitted beginning January 1, 2017, will be minimally delayed so that system upgrades related to NCCI edits can be completed. Claims submitted for processing beginning January 1, 2017, will be held until January 6, 2017, at which time claim processing will resume. Claims will be processed in the order they are received. All delayed claims are expected to be processed by January 10, 2017.

  • Register on the new IHCP Provider Healthcare Portal!

    01/04/2017 - Attention, providers! Web interChange will be retired soon. To avoid interruptions, you must register on the new Provider Healthcare Portal before CoreMMIS implementation. A link to the Portal is provided on the Indiana CoreMMIS web page. Providers will need to create a unique, secure Provider account for each IHCP-enrolled service location to conduct business with the IHCP when the new CoreMMIS system is implemented.