Web interChange is an
interactive Web application that allows you to access the Indiana
Health Coverage Programs (IHCP) computer system through the
Internet. Web interChange is fast, reliable, secure, free and does
not require special software.
Using Web interChange, you can perform the following
- Submit IHCP Claims
- View Claims Status Online
- View Remittance Advice
- Request Prior Authorization
- Inquire about Checks
- Maintain your Provider Profile
- Verify Member Eligibility
Web interChange is Health Insurance Portability and
Accountability Act (HIPAA)-compliant for direct data entry (DDE).
Encryption and secured socket layer (SSL) connections protect the
data in transit.
HIPAA security regulations require that passwords are not
shared; therefore, each user of Web interChange must have a unique
Each organization must designate a Web interChange administrator
if they do not already have one. The administrator creates and
maintains user accounts within an organization. Users can choose
their own unique User ID. The administrator also assigns specific
Web interChange access rights to users according to the user's
business needs, maintains compliance with HIPAA standards and
resets user passwords when needed.
The Web interChange site includes online help, frequently asked
questions, and other information to assist users.
For more information about Web interChange see the