Summer 2018 IHCP Provider Workshops

The Indiana Health Coverage Programs (IHCP) will offer 10 one-day educational workshops at various locations from June 13 through July 31. Workshops are scheduled from 9 a.m. to 3:45 p.m. local time on each date.

Session Descriptions

DXC Technology - Submitting Secondary CMS-1500 Claims and IHCP Updates
(9 a.m. - 10:15 a.m.) - This session details the process for billing secondary claims on the Provider Healthcare Portal for users that bill on the professional claim form. Additionally, the session will include recent IHCP program updates.

Conduent - FSSA EnCred Project (10:15 a.m. - 10:45 a.m.) - Conduent will provide an overview and update of the centralized provider enrollment and credentialing project, which includes a summary of the overall scope, the current status, and implementation timeline for the project.

Southeastrans - Broker for Indiana Fee-for-Service Medicaid Non-Emergency Medical Transportation 2018 (11 a.m. - 11:30 a.m.) - Southeastrans will administer the State's Non-Emergency Medical Transportation (NEMT) program for members receiving services through the fee-for-service delivery system. This workshop covers how this change affects members, facilities, and the transportation provider community. It explains:

  • How members and healthcare facilities can schedule advance appointments, urgent trips, and hospital discharges
  • What to expect before, during, and after transportation services are rendered
  • Transportation provider requirements for joining the NEMT network
  • Provider tools, technology, and training

FSSA - Program Integrity (11:30 a.m. - noon) - This session will provide Program Integrity (PI) updates and briefly describe the importance of PI functions, including:

  • Who audits Indiana Medicaid providers
  • Voluntary disclosures
  • PI education/training

Anthem - Anthem Blue Cross and Blue Shield Summer Updates (1 p.m. - 1:30 p.m.) - The Anthem update session covers the following topics:

  • Access to care standards
  • Anthem's new transportation vendor
  • How to enroll as a provider in Anthem's opioid treatment program
  • Changes to the Healthy Indiana Plan (HIP) program for 2018 and how the changes will affect chiropractic and maternity benefits for HIP members
  • Retroactive eligibility for members
  • A high-level overview of claim projects and the top claim denials for institutional and professional claims

MHS - MHS Refresher (1:30 p.m. - 2 p.m.) - This session provides MHS updates, as well as important information about the following topics:

  • Therapy guidelines
  • Behavioral health
  • Durable medical equipment (DME)
  • Enrollment updates
  • Claim submission and resolving claim disputes
  • Envolve Dental

MDwise - Summer Updates (2:15 p.m. - 2:45 p.m.) - MDwise provider relations representatives will review the following topics:

  • MDwise delivery systems
  • Member retroactive eligibility processes
  • Provider eligibility for chiropractic and physical therapy services
  • Behavioral health rehabilitative services

CareSource - CareSource Website and Updates (2:45 p.m. - 3:15 p.m.) - Join our CareSource Provider Engagement specialist to learn how to navigate through the CareSource website. CareSource will also review claim and benefit updates.

MCE and DXC Roundtable (3:15 p.m. - 3:45 p.m.) - This session is an open forum where providers can ask questions and discuss issues with representatives from the managed care entities (MCEs) and DXC. Note: Please keep in mind, workshops are NOT intended to resolve specific claim questions. Please address specific claim questions with your Provider Relations field consultant from the appropriate entity outside of the workshop session.

Workshop Registration

To register, visit the Workshop Registration page at The registration page provides instructions, including the Workshop Registration Tool Quick Reference. If you register online, you will receive immediate confirmation. Be sure to register early, as workshops fill up quickly. If for some reason you are unable to register or do not receive a confirmation, please feel free to attend, regardless. Registration is strongly encouraged, but walk-ins will be allowed if space is available. When registering to attend the workshop, providers must first register for the workshop date/location and then for each session they would like to attend.

Dates and locations for IHCP Summer 2018 Provider Workshops




June 13, 2018   
St. Joseph Regional Hospital
Lower Level Conference Room
5215 Holy Cross Parkway
Mishawaka, Indiana
June 14, 2018 St. Catherine Hospital
Birthing Center Training Room
4321 Fir Street
East Chicago, Indiana
June 19, 2018 Indiana University Health Methodist Hospital
Petticrew Auditorium
1701 N. Senate Boulevard
Indianapolis, Indiana
(Parking is $5)
June 20, 2018 Deaconess Hospital
Bernard Schnacke Auditorium
600 Mary Street
Evansville, Indiana
June 28, 2018 Reid Hospital*
Lingle Hall
100 Reid Parkway
Richmond, Indiana
July 12, 2018 Lutheran Hospital
Kachmann Auditorium
7950 W. Jefferson Boulevard
Fort Wayne, Indiana
July 17, 2018 Dearborn County Hospital
Dearborn/Ohio Room
600 Wilson Creek Road
Lawrenceburg, Indiana
July 18, 2018 Wabash Valley Alliance Medical Center
Fourth Floor
415 N. 26th Street
Lafayette, Indiana
July 24, 2018 Indiana University Health Methodist Hospital
Petticrew Auditorium
1701 N. Senate Boulevard
Indianapolis, Indiana
(Parking is $5)
July 26, 2018 Baptist Health
Paris Health Education Center
1850 State Street
New Albany, Indiana
July 31, 2018 Indiana University Health Bloomington Hospital
Wegmiller Auditorium
601 W. 2nd Street
Bloomington, Indiana

* IHCP Banner Page BR201818 listed the room at Reid Hospital as Lingle Auditorium. The correct  room is Lingle Hall.

Summer 2018 Presentations

Please note: When registering to attend a workshop, providers must register for each session they would like to attend. All presentations will be posted on this web page. Providers can print copies of the presentations for reference. Paper copies of the presentations will not be provided at the workshops.