Second-Quarter 2017 Provider Workshops

The Indiana Health Coverage Programs (IHCP) is offering 11 one-day educational workshops from 9 a.m. to 3:30 p.m.

Dates and locations for second-quarter provider workshops

June 21, 2017
St. Joseph Regional Hospital
Lower Level Conference Room
5215 Holy Cross Parkway
Mishawaka, Indiana 
June 22, 2017 St. Catherine Hospital
Birthing Center Training Room
4321 Fir Street
East Chicago, Indiana
June 27, 2017 Dearborn County Hospital
Dearborn/Ohio Room
600 Wilson Creek Road
Lawrenceburg, Indiana
June 29, 2017 Lutheran Hospital
Kachmann Auditorium
7950 West Jefferson Boulevard
Fort Wayne, Indiana
July 12, 2017 Reid Hospital
Lingle Auditorium
1100 Reid Parkway
Richmond, Indiana
July 13, 2017 IU Health Bloomington Hospital
Wagmiller Auditorium
601 West 2nd Street
Bloomington, Indiana
July 17, 2017 Community Hospital North
Multiservice Room, Third Floor
7250 Clearvista Parkway
Indianapolis, Indiana
July 18, 2017 Baptist Health
Paris Health Education Center
1850 State Street
New Albany, Indiana
July 25, 2017 IU Health Methodist Hospital Petticrew Auditorium 1700 North Senate Boulevard
Indianapolis, Indiana         (Parking is $5)
July 26, 2017 Deaconess Hospital
Bernard Schnacke Auditorium
600 Mary Street
Evansville, Indiana
July 31, 2017 Wabash Valley Alliance Medical Center
Fourth Floor
415 North 26th Street
Lafayette, Indiana

Session Descriptions

Each workshop will feature the following sessions:

  • DXC Technology - Secondary Claim Submission and IHCP updates (9 a.m.-10:15 a.m.) - This session will explain:
    • How to submit secondary claims on the Provider Healthcare Portal
    • The IHCP Third-Party Liability (TPL) Medicare Special Attachment Form and its requirements
    • How to use secure correspondence to update TPL, as well as for other inquiries
    • IHCP updates
  • CareSource - Network Credentialing and Contracting (10:15 a.m.-11 a.m.) -Join CareSource to learn about the Health Partner Lifecycle onboarding process, including:
    • How to request a contract via the online New Health Partner Contract Form
    • Review of the credentialing and database-loading process, including types of providers that are credentialed, use of credentials verification organizations (CVOs), and welcome letters
    • Overview of the secure CareSource Provider Portal - how to register, functions and features, and why the portal saves time and money. (The portal is available for registration after onboarding.)
  • Behavioral Health Roundtable with the Managed Care Entities (MCEs) (11:15 a.m.-12 p.m.) This session will provide an overview of Behavioral Health Services offered by Anthem, CareSource, MDwise, and Managed Health Solutions (MHS). The format will include a roundtable discussion - perfect for answering providers' general questions on the topic. (Note that questions about specific claims and billing guidance should be directed to the provider representatives from the individual MCEs).
  • Anthem - Updates for Hoosier Healthwise, Health Indiana Plan (HIP), and Hoosier Care Connect (1p.m.-1:30 p.m.) - This session will cover important provider updates for summer 2017, including:
    • Anthem website
    • Prior authorization (PA)
    • Telemedicine
    • Member ID updates
    • Tools and resources
  • MDwise - MDwise Portal (1:30 p.m.-2:15 p.m.) - The MDwise Provider Relations team will present the new payer portal, including:
    • Registration and navigation of the portal's functionality
    • Submitting, viewing, and disputing claims
    • Coordination of benefits
    • Helpful hints and more
  • MHS - MHS Updates (2:30 p.m.- 3 p.m.) - This session describes updates to:
    • The durable medical equipment (DME) and home medical equipment (HME) authorization process
    • Therapy authorization requirements
    • CentAccount member incentive program
    • Hoosier Care Connect member transition
  • MCE and DXC Roundtable (3 p.m.-3:30 p.m.) - This popular open forum encourages providers to ask questions and discuss issues with representatives from MCEs and DXC.

Workshop Registration

To register, visit the Workshop Registration page. The registration page provides instructions, including the Workshop Registration Tool Quick Reference. If you register online, you will receive immediate confirmation. Be sure to register early, as workshops fill up quickly. If for some reason you are unable to register or do not receive a confirmation, please feel free to attend, regardless. Registration is strongly encouraged, but walk-ins will be allowed if space is available.

Please note: When registering to attend the workshop, providers must register for each session they would like to attend.

Second-Quarter 2017 Presentations

Providers can reference the presentations at the following links. Paper copies of the presentations will be provided at the workshops.