FAQs - Top 10 Questions
How can someone apply for Medicaid?
Persons interested in applying for Medicaid should review the
information provided on the Indiana Medicaid Member site or
the Division Family Resources
How can I update my provider information (address, tax ID,
specialty tax ID, Funds Transfer, etc.)?
Please follow the instructions on the Provider Enrollment
page of this website.
What codes should I use to bill my claim?
Read Chapter 8 the IHCP Provider
Manual to view the requirements for billing a claim. If you
have additional questions, please contact your Provider Relations
How can I determine if a service is covered?
Providers who bill services on the HCFA 1500 Claim form and the
Dental Claim form can use the Fee Schedule to determine covered
services. The information contained on the Fee Schedule does not pertain to providers
who use the UB-92 or Pharmacy Claim form. Information for UB-92 and
Pharmacy billers can be found in the IHCP Provider Manual,
Chapter 7, Reimbursement Methodologies.
Did you receive my transmission of electronic claims?
The Biller Summary Report provides senders with verification
that claim files were successfully submitted. These reports also
identify any claims rejected because of missing or invalid
information. The Biller Summary Report is available for download
immediately after the claim file is submitted. Contact your claims
submission software vendor for more details.
What is the status of my claims adjustment request?
Call Customer Assistance for
information on claims adjustment requests.
What is the status of my claim?
Web interChange can
provide information on the status of Medicaid claims.
What testing is needed for HIPAA?
Instructions on how to become a HIPAA Trading
Partner are available on this site.
How can I become a Medicaid provider?
Please read the Provider
Enrollment information on this site.
What is HIPAA? How does this affect me?
Please read the
HIPAA information available on this site.