FAQs - EDI

The questions below pertain to providers and Electronic Data Interchange (EDI) vendors that send and receive data electronically using a software developer, clearinghouse, or billing service. Providers using Web interChange should view the FAQs on the Web interChange site.

General Questions

How do I obtain a trading partner ID?

EDI Vendors: To obtain a trading partner identification (ID) for testing, follow the directions in Software Testing Procedures.

Providers: View Trading Partner Registration Procedure for step-by-step instructions for becoming a trading partner with the Indiana Health Coverage Programs (IHCP).

How long does it take to receive my login information?

EDI Vendors: After HP receives the IHCP Trading Partner Profile, the HP EDI Unit assigns and sends test IDs within five business days.

Providers: Once your software vendor is approved for production, and a signed Trading Partner Agreement is received, the HP EDI Unit assigns and sends production IDs within five business days.

How do I get set up for the 835 transaction? I am already set up for 837.

To get set up for the 835 transaction, submit the EDI Outbound Transactions Request Form. Your provider number will be linked to the appropriate trading partner ID to receive the 835. Allow five business days for this setup.

If I submit my claims via a clearinghouse or software vendor, how long does it take to see them on Claim Inquiry within Web interChange?

All claims submitted electronically, either via a clearinghouse, vendor, or Web interChange, are viewable in claims inquiry after two hours if the claim is submitted between 8 a.m. and 5 p.m. Claims submitted after 5 p.m. are viewable after 8 a.m. the next business day.

Do you have information about testing HIPAA 5010 and NCPDP D.0?

EDI Vendor: For information regarding Health Insurance Portability and Accountability Act (HIPAA) 5010 and the National Council for Prescription Drug Programs (NCPDP) D.0, see  What's New for EDI Vendors and the HIPAA 5010 and NCPDP D.0 FAQs.

Providers: View HIPAA 5010 and NCPDP D.0 FAQs for information regarding HIPAA 5010 and NCPDP D.0.

Transaction Data Quesions

On what segment and loop are the group provider number and rendering provider number located within the 837P?

In the 837P transaction, the billing provider number is located in loop 2010A within segment REF02. The rendering provider number is located in loop 2310B within segment REF02. View the IHCP Companion Guides for more information.

On what segment and loop are the referring provider and certification code located within the 837P?

In the 837P transaction, the referring provider is located in loop 2310A within segment REF02. This segment contains either the nine-digit provider number of the primary medical provider (PMP) or the IHCP provider number of the case manager for Waiver claims. The two-digit PMP certification code is located in loop 2300 within segment REF02. See the IHCP Companion Guides for more information.

Why are there discrepancies when I compare the Web interChange RA with the 835 transaction?

For clarification, the Web interChange Remittance Advice (RA) reports only dollar amounts without balancing concerns. This dollar amount reflects prior payment information including spend-down, third party liability (TPL), and Medicare payments; or Medicare co-insurance or deductible as submitted with the original claim. For a technical example of the IHCP 835 transaction adjustment information related to the balancing methodology identified in the 4050 draft version of the 835 guide, please review Electronic 835/Web interChange RA Comparison.