There are multiple ways to contact the vendors contracted to
perform services on behalf of the Indiana Health Coverage Programs
- TheIHCP Quick Reference Guide lists telephone numbers and contact information for
the various IHCP health plans and administrators. Find contact
information for customer service, provider enrollment, pharmacy,
managed care plans, and more.
- The Provider Relations
Field Consultants assist providers with enrollment, using Web
interChange, solving problems, and so on.
- The Web Site Feedback tool is a
convenient way to submit comments about this website.
Policy Consideration Request
The IHCP has a specific process for members, providers, or other
interested parties who would like to submit a request for policy
consideration. A Policy Consideration
Request may be made to add coverage for a specific medical
code, revise a provider code set, revise a current medical policy,
or seek resolution to a general question or concern.
The Written Correspondence staff is available to research issues
for providers who are experiencing difficulty in receiving
fee-for-service claim payments. Please note that corrected claim
forms and requests for hearings and appeals cannot be submitted via
email, but should be submitted via standard mail to the appropriate
Frequently Asked Questions
Before contacting us, please review the top 10
frequently asked questions.